Shipping policy

Last Updated: June 2026

At M&M CC Apparel, we aim to process and dispatch all orders as quickly and efficiently as possible. Please review the information below regarding our shipping and delivery procedures.

Order Processing

All orders are processed once payment has been received and cleared.

Processing times may vary depending on:

  • Product availability

  • Order volume

  • Customisation requirements

  • Seasonal demand

Standard stock items are typically processed and dispatched within a few working days.

Custom and bespoke orders may require additional production time depending on the complexity and quantity of the order. Estimated lead times will be discussed during the quotation and approval process.

Shipping Methods

We use trusted delivery partners to ensure your order arrives safely and securely.

Available shipping options and costs will be displayed during checkout where applicable.

Tracking information will be provided for eligible services once your order has been dispatched.

Delivery Times

Delivery timeframes are estimates only and begin once your order has been dispatched.

While we strive to meet all estimated delivery dates, M&M CC Apparel cannot guarantee delivery times and cannot be held responsible for delays caused by:

  • Courier or postal service delays

  • Adverse weather conditions

  • Customs processing

  • Public holidays

  • Industrial action

  • Events outside of our reasonable control

Event & Launch Planning

Customers are advised not to schedule events, shows, product launches, promotional activities, or other time-sensitive commitments solely based on estimated delivery dates.

Whilst every effort is made to meet quoted timescales, delays can occasionally occur due to factors outside of our control. M&M CC Apparel cannot accept responsibility for any losses, costs, or inconvenience resulting from delayed deliveries.

Custom & Bespoke Orders

As all custom and bespoke products are made to order, delivery times may vary significantly depending on the product, artwork approval process, and production requirements.

Customers will be advised of estimated lead times before production begins and a confirmed ETA will be given once production has commenced.

Please note that production will not commence until all required information, artwork approvals, and payments have been received where applicable.

Shipping Addresses

Customers are responsible for ensuring all delivery information is accurate and complete at the time of ordering.

M&M CC Apparel cannot be held responsible for delays, additional charges, or failed deliveries resulting from incorrect or incomplete address information supplied by the customer.

Lost, Delayed or Damaged Parcels

If your order has not arrived within the expected timeframe, please contact us as soon as possible.

If your parcel arrives damaged, please notify us within 7 days of delivery and provide photographs showing:

  • The damaged packaging

  • The damaged item(s)

  • Any relevant shipping labels

We will work with the courier and the customer to resolve the issue as quickly as possible.

International Orders

International shipping may be available on selected products and destinations.

Customers are responsible for any applicable:

  • Customs duties

  • Import taxes

  • Local fees

  • Clearance charges

These charges are determined by the destination country and are not included within our product or shipping prices unless otherwise stated.

Delivery Responsibility

Responsibility for the order transfers to the customer upon successful delivery to the address provided at checkout.

Where tracking confirms successful delivery, M&M CC Apparel cannot be held responsible for parcels that are subsequently lost, stolen, or misplaced.

Contact Us

If you have any questions regarding shipping, delivery, or an existing order, please contact us:

Email: sales@mmccapparel.com

Instagram: @mmcc.apparel

TikTok: @mmcc.apparel

Thank you for choosing M&M CC Apparel.